At Luminous Burn, we are committed to delivering your orders efficiently and securely, no matter where you are located.

Order Processing

All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on weekends or public holidays.

Once your order is confirmed, our team begins preparing it for dispatch as quickly as possible.

Shipping Method

We operate using trusted courier and delivery partners to ensure safe and reliable delivery of your products. All orders are shipped using a Cash on Delivery (COD) service.

Order Confirmation

After placing your order, you may receive a confirmation call, message, or email to verify your details. Orders will only be processed after successful confirmation.

International Shipping

Luminous Burn operates worldwide and strives to make its products accessible globally. Shipping availability may vary depending on your location and courier service coverage.

Delivery Issues

If you experience any issues with your delivery, such as delays, missing items, or incorrect orders, please contact us as soon as possible so we can resolve the issue promptly.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Luminous Burn is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, feel free to reach out to us:

Email: [email protected]